SERVICE
ANALYSIS & COMPLIANCE
The
Service Analysis and Compliance Section monitors the quality of service of
all local exchange telephone service providers operating in Alabama, both
incumbents and competitive companies. The staff conducts inspections to
compare existing levels of service with required APSC rules, industry
standards, Rural Utility Service (RUS) requirements, and various electrical
and safety codes. The staff also reviews plant records, sets capital
recovery rates, and monitors construction involved in plant upgrades and
additions. The staff also examines construction work funded by the Universal
Service Fund. |
